B3U1NW
1	versu			эсрэг, хамаарах
2	debate			хэлэлцүүлэг, шүүмжлэл,
3	realize			ухаарах, ойлгох
4	suite			иж бүрэн, дагалт
5	variety			төрөл бүрийн
6	source			эх үүсвэр
7	proprietary			өмчийн
8	install			суулгах, суурилуулах
9	regardless			хайхрамжгүй, үл тоосон
11	particulary			ялангуяа
12	prepress			хэвлэлийн эх  бэлтгэгч
13	superior			шилдэг
14	typography			хэвлэх үйлдвэр
15	color matching			өнгө нь тохирсон
16	mean while			энэ хооронд
17	processing speed			боловсруулах хурд
19	customize			өөрчлөх, тохируулах
20	video subsystem			видео дэд систем
21	desirable			тустай, хэрэгтэй
23	cheaper			хямд
24	susceptible			өртөмтгий
25	third-party			3дагч этгээд
26	concern			асуудал, холбоотой, хамаарах
27	decision			шийдвэр, шийдэл, дүгнэлт

B1U15Ex:8
A: Hello, it's Smith from TFC Gaming.
B: Hi, glad to hear form you.
A: Well, we're definitely interested in being an affiliate, but i have question.
B: What do you want to know?
A: Percentages.What do we earn for increase in page views.
B:  That's 0.5 % per hundred.
A:  I see, and our sales and traffic?
B:  Affiliates get 2 % of the total profit.

Ex9 
From: Smith
          TFC Gaming
Department: E-commerce
To: James Harper,
        President, TFC Gaming

Mr Harper,

BargainEquipment.com wants us to become an affiliate. We would earn 0.5% for an increase in page views. We would also earn 2% of the total profits. My recommendation is display a new banner to attract attention.

B1U14Ex:8
A: ClearWater Technology, how can i help you?
B: I want to purchase a dedicated system for videoconferencing. What are my options?
A: Right, We have systems with one or two TV monitors.
B: What's the differences.
A: Differences in number of monitors. Two TV monitors lets you hold multipoint videoconferences.
B:  Does it comes with a video bridge?
A:  No, you need to order video bridge separately.
B:  Okay.

Ex:9 
CLEAR WATER TECHNOLOGY
Order #1162
Request for dedicated system for videoconferencing.
Number of TV monitors? TWO
Number of video bridge? ONE

Total cost:$2,249.99

B1U13Ex:8
A: Hello, Please take a seat?
B: Hello, nice meeting you.
A: Right, Do you have experience crating layouts?
B: Yes, I work with desktop publishing software.
A: What is your education level. I want to hear more.
B:  I have Bachelor's degree.I combine text with graphics to create electronics pages.
A: Do you ever work with electronic paper?
B: I work with electronic paper fairly often actually.
A: Do you any job experience with publishing skills.
B: Yes, I think electronic paper is the future of publishing

Ex9 Golden Prairie Publishing 
Interview Notes

Interviewer: A
Candidate: B
Education level: Bachelor's degree
Candidate's publishing skills: very good
Overall impression: Good candidate with good experience with creating layouts.

B1U12Ex:8
A: I have a question about CSS.
B: What do you want to know?
A: Why do we separate the style sheet and content?
B: Changing the style sheets means changing the appearance, but it doesn't effects on content.
A: What happens to the content?
B:  Nothing, because the two are separate.

Ex:9
EXAMPLE TEST QUESTIONS ON WEB DESIGN-spring professional development courses:

1. What do the letters CSS stand for?
   It's about cascading style sheets.

2. What is the importance of separating the style sheets and the content?
   It makes changing the web page easier. The appearance changes, but the content doesn't.

3. If the style sheet is changed, what happens to the content?
  Nothing, because the two are separate.

B1U11Ex:8

A: Anna, I need help. I don't understand this spreadsheet program.
B: What the problem is?
A: I need to calculate our estimated profits.
B: Well, is the data in the cells correct?
A: Maybe there are some possible mistakes. Anyway, what's the solution.
B:  Type this formula into the the top cell.
A: Great, Thanks a lot.


Ex:9
T.B.Brown Inc.Spreadsheet Help Guide
Question: How do I calculate the estimated profits?
               1.Make sure all data in the cells correct.
               2.Enter the formula into the top cell.
               3.The formula calculates the customer orders and customer payment and costs.

B1U10Ex:8

A: Hi. Thanks for calling Picture Perfect's support center? How can I  help you?
B: Yes, Is there a way to fix poor exposure?
A: Do you have a graphic editing program?
B: Yes,but i don't know how to use it.
A: Okay, what the problem is?
B: The picture is too dark. How to fix the problem?
A: Increase the contrast to lighten the picture.
B: Great, Thanks a lot.


Ex:9
Support Center

Customer Issue: Picture too dark.
Does customer have a photo editing program to edit picture?Y
Advice given: Increase the contrast to lighten the picture. This fixes the poor exposure.